Top best answers to the question «Network printer troubleshooting»
Troubleshooting offline printer problems
- Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device…
- Run a printer power cycle…
- Set your printer as the default printer…
- Clear the print queue…
- Reset the service that manages the printing queue.
9 other answers
If you cannot reach the printer at its IP address, there are a few possible causes: Printer may need to be registered, see Printer Offline in Bombay List; Network cable has failed, is unplugged or is plugged in wrong jack. To check if a cable has failed, connect a known good laptop to the network with that cable or use the gameboy (nettool).
In this episode I cover how to troubleshoot a network printer when print jobs are backed up and they will not delete from queue.
If the printer has the right drivers, you can easily solve the problem by clearing and re-starting the quere. Also, the spooler will need to be restarted as well. Keep in mind that corrupted files inside of the quere may also cause issues with the network printer. Other Troubleshooting Tips To Consider
When troubleshooting a connection to your wireless network, make sure you are connecting your printer directly to the wireless network and not through a wireless extender. Step 1: Restart your devices To prepare your printer for a wireless connection, restart the printer, computer, and router. Turn the printer off, and then wait 10 seconds.
First, ensure your printer is in proper working state. Verify that the printer has paper loaded if it isn’t printing. Even if you’ve loaded paper, you may need to properly align the paper so the printer can use it. Check the inside of the printer to ensure there isn’t a paper jam preventing the printer from working. If there is, you may need to manually remove the jammed paper and clear things up.
Open the Control Panel. Click or double-click the Printers, Printers and Fax, or Devices and Printers icon. Right-click the printer you want to test and select the Properties or Printer Properties option. If you do not see your printer listed, your printer is not installed.
The printing troubleshooter can fix problems with installing and connecting to a printer. If the link doesn't open the troubleshooter If the link doesn't open the troubleshooter, go to the search box on the taskbar, type Printing, then select Find and Fix printing problems. Update drivers. Most printers require driver software to work properly. If you recently upgraded from one version of Windows to another, it's possible that the current printer driver is for the previous version ...
Troubleshoot this hardware issue. Check the LCD screen for any error messages. An example would be "Paper Jam" or "Ink/Toner Empty". If the LCD screen shows an error that will prevent printing, troubleshoot to clear the particular issue before you continue troubleshooting the PC printing.
Select the Start button, and then select Settings > Devices > Printers & scanners . Select your printer and then select Open queue. Under Printer, select Set As Default Printer, and clear Pause Printing and Use Printer Offline if they are selected.